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Customer service schedule: 

- Monday to Thursday workdays from 9:00 to 18:00, Friday from 9 to 15 hrs and weekends and holidays from 10:30 to closing of Park.

The personal data you fill in here will be included in files for which Madrid Theme Park Management S.L.U. (registered in MADRID THEME PARK MANAGEMENT S.L.U.; lopd@grpr.com) and its parent company Parques Reunidos Servicios Centrales, S.A. (registered in Paseo de la Castellana 216, planta 16, 28046, Madrid, España; lopd@grpr.com) are co-responsible (hereinafter "Controllers"). The data will be processed for the development, maintenance and control of your relationship with us and to manage your participation in various promotions and communications and to process requests you send us to handle and keep communications to improve our services and for statistical purposes. To exercise rights of access, rectification, cancellation and opposition in the terms provided by law, Users must send a written request in writing to the Controllers, indicating on the subject "ARCO Request- Marketing Department "and attaching a copy of the document proving their identity. Minors under 14 years of age. USERS UNDER 14 YEARS OF AGE NEED PARENTAL CONSENT. To this end, we will ask for an email, contact them and ask them to confirm that they are the parents or guardians and ask for their consent in order to accept their request.