Services

Parque Warner has a Customer Care office. People with disabilities may contact our visitor service staff to receive personalized information about the services available. For more information, download our Guide for people with disabilities

All of our bathrooms at Parque Warner offer baby changing facilities and cubicles designed for people with reduced mobility. For increased comfort, we have provided 13 fully-adapted and signposted bathrooms distributed throughout all the areas of the park.

Make sure you always have money at hand. We have two Bankia cash machines at the park, one next to Customer Services at the park entrance (Hollywood Boulevard area) and another in the Old West Territory area, in the building near the games of skill.

Protect your belongings.

Don’t overload yourselves with items, we can look after them for you. Ask at the stores that have a poster outside to find out how our shopping collection service works.

We’ll look after you. We can help if you’re feeling unwell or if you’re suffering any kind of issue. Just come to our medical service located on New York street, between Stunt Fall and Teatro de Especialistas (Movie World Studios area).

At the moment smoking is not permitted at Parque Warner, except for in the smoking areas. There are 16 smoking areas provided for your convenience.